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Cancellation & Return Policy
INDIA
For all products sold on www.ayurvedahomes.in (AYURVEDA HOMES ), we provide a 30 Day Replacement Guarantee for customers who find a manufacturing defect or damage in the product at the time of delivery or within 30 days from the date of delivery and we shall send you a fresh replacement at no extra cost.
For Replacements within 30 delivery days, please contact customer care at ayurvedahomes18@gmail.com or call on +91 9998185326 or SMS on +91 9898998326.
Please Note: Replacement can be for the product subject to availability of the same with www.ayurvedahomes.in.
Replacement is offered for the products sold by www.ayurvedahomes.in , AYURVEDA HOMES Willbear The 100% Cost of Return.
Customer will get new replacement product Within 2 to 15 working days, All India
For outright cancellations by you: If you cancel your order before your product has shipped, AYURVEDA HOMES will refund the entire amount.
If the cancellation is after your product has shipped, you can do one of the following:
- If product has shipped but has not yet been delivered, The patient will have to contact the support team and inform them of the same: call on +91 9998185326 or SMS on +91 9898 998326 or have to inform the doctor on non-receipt of product On Email Id :ayurvedahomes18@gmail.com
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. Please refer to the 30 Day Replacement Guarantee above.
- If customer paid twice for one product then the refund should be for one transaction, If He/She Wants.
- If the refund is initiated before the product is shipped, than 100% amount will be refunded within 7 or 10 days.
- To initiate the refund request Call on Our Customer Support Department call on +91 9998185326 or SMS on +91 9898 998326If the refund is initiated after the product is shipped, than no refund request will be accepted.
- In case of disputes, Patient Must Provide These documents – Invoice, signed POD and chat history or Online Consulting Form Copy
- AYURVEDA HOMES / ayurvedahomes.inis confirming that, we are not selling medicine separately through Atom payment gateway & All Refund Money Will Be Given To The Patient / Customer By AYURVEDA HOMES Only.
OUTSIDE OF INDIA:
- If you select India Post Parcel Services then, No Refund on damage of products ( however all packing’s will be done safely ) .Even If You Select DHL , U must send damaged products photos as proof then it will be decided by AYURVEDA HOMES only weather money shall be refunded or not for damage.
- No Refund if customer don't follow custom rules of any country. Custom duty must be paid by customers only.
- If customer wants to replace the product after delivery, all shipping costs will be paid by customer only. it may take 30 to 60 days for replacement .
- If package lost in transits, the amount will be refunded as per rule of shipping company i.e. DHL or India Post. Shipping / Handling charges & PayPal fees will not be refunded.
- All decisions regarding refund for outside India will be done by AYURVEDA HOMESonly& customers must be agreed of them, however we will do our best to make customers happy.